Thursday, 5 May 2016
Thursday, 9 April 2015
Wednesday, 1 April 2015
Wednesday, 15 October 2014
International CMP writer, trainer to give workshop on ‘Professional Project & Risk Management of Events’
International CMP writer, trainer to give workshop on ‘Professional Project & Risk Management of Events’
Litha Communications will be running a two-day workshop in Johannesburg on ‘Professional Project and Risk Management of Events’, facilitated by Gwen Watkins, a Certified Meeting Professional (CMP®) accredited by the Convention Industry Council, Washington DC, and an international writer and trainer on events management and PR. She will cover the broad aspects of risk management and a professional overview of project management of events and meetings to assist participants to apply tested project management techniques to events and manage them to budget, the desired quality and on time. Delegates will learn the context and need for risk management, within internal and external events, and will understand how to identify risks that they can or cannot manage and how to mitigate these.
They will understand the role of contingency planning and how to create, produce and monitor a risk plan. Each delegate receives a 70-page manual, including WBS and Gantt chart exercises and checklists.
“Risk management at events is not ‘someone else’s problem’ – it is the legal duty of the event organiser,” states Teresa Jenkins, MD of Litha Communications. “This includes internally organised events that invite people outside of the organisation, such as clients, employees’ families or the public, where the CEO is held liable for employee’s mismanagement.
“In addition to the ‘Safety at Sports & Recreational Events Act’, there are other provincial and municipal bylaws and the common law precept of ‘Duty of Care’, which bind all event coordinators to safety management. “The addition of project management principles enables events organisers to overcome the lack of understanding of the value of work breakdown schedules, Gantt charts and other essential project management tools in the planning of events, which in turn mitigate risk,” concludes Jenkins.
Watkins has written the ‘Conference & Events Management Textbook’, for Edge Publishing, for third year tourism students taking events management as an elective in 2013 and 2014. This is a South African guide, based on her 30-year experience in the industry and her lecturing background on the subject at several tertiary institutions.
Amongst other associations, she is member of the Southern African Association for the Conference Industry (SAACI). She has run her own public relations, marketing and events management consultancy since 1988 in South Africa and, since 2011, Botswana.
The course will be held on 22-23 October 2014 at the Gallagher Convention Centre, Midrand at a price of R7 100 +VAT.
For more information, email charlotte@freelancers.co.za. The course will be held in Cape Town on 20-21 November 2014.
Litha Communications will be running a two-day workshop in Johannesburg on ‘Professional Project and Risk Management of Events’, facilitated by Gwen Watkins, a Certified Meeting Professional (CMP®) accredited by the Convention Industry Council, Washington DC, and an international writer and trainer on events management and PR. She will cover the broad aspects of risk management and a professional overview of project management of events and meetings to assist participants to apply tested project management techniques to events and manage them to budget, the desired quality and on time. Delegates will learn the context and need for risk management, within internal and external events, and will understand how to identify risks that they can or cannot manage and how to mitigate these.
They will understand the role of contingency planning and how to create, produce and monitor a risk plan. Each delegate receives a 70-page manual, including WBS and Gantt chart exercises and checklists.
“Risk management at events is not ‘someone else’s problem’ – it is the legal duty of the event organiser,” states Teresa Jenkins, MD of Litha Communications. “This includes internally organised events that invite people outside of the organisation, such as clients, employees’ families or the public, where the CEO is held liable for employee’s mismanagement.
“In addition to the ‘Safety at Sports & Recreational Events Act’, there are other provincial and municipal bylaws and the common law precept of ‘Duty of Care’, which bind all event coordinators to safety management. “The addition of project management principles enables events organisers to overcome the lack of understanding of the value of work breakdown schedules, Gantt charts and other essential project management tools in the planning of events, which in turn mitigate risk,” concludes Jenkins.
Watkins has written the ‘Conference & Events Management Textbook’, for Edge Publishing, for third year tourism students taking events management as an elective in 2013 and 2014. This is a South African guide, based on her 30-year experience in the industry and her lecturing background on the subject at several tertiary institutions.
Amongst other associations, she is member of the Southern African Association for the Conference Industry (SAACI). She has run her own public relations, marketing and events management consultancy since 1988 in South Africa and, since 2011, Botswana.
The course will be held on 22-23 October 2014 at the Gallagher Convention Centre, Midrand at a price of R7 100 +VAT.
For more information, email charlotte@freelancers.co.za. The course will be held in Cape Town on 20-21 November 2014.
Thursday, 26 September 2013
New training club offers benefits to delegates
Litha Communications has launched a training club that
benefits the delegates as well as their companies. A series of training on
events management takes executive assistants, PAs and department heads, who are
asked to “just quickly organise an event,” through the processes. The courses
are suitable also for those who regularly organise events on behalf of their
company, such as the AGM, the staff party, the golf day, the stakeholders’
meetings etc.
3. Selecting venues
4. Invitations & registration forms
5. Planning programmes
6. Managing setup and breakdown
7. On the day
8. Checklists
9. 20 décor ideas
10. Great theme parties that work year round
“We want our delegates to feel as if they belong to a club,
where they get rewards for participating,” explains Teresa Jenkins, MD of Litha
Communications, a professional events management company of long standing. The
company is now prepared to share its extensive knowledge with the market to
further the skills of the conferences, events and exhibitions industries and
promote South Africa as a professional meeting destination.
“If they book all three one-day courses in the series, they
qualify as a LC Club Member, with ongoing support, individual prizes and the
choice of a complimentary ½ day course ‘Managing
time, stress to achieve goals’ or ‘Organising formal meetings and report
writing’. They are also treated to a champagne and Lindt chocolate indulgence
accompanied by a luxury neck, foot and hand massage,” concludes Jenkins.
The first course, Create Memorable Events, takes place in
Johannesburg on 22 October 2013. It covers the following points.
1. First
meeting
2. Establishing
event needs 3. Selecting venues
4. Invitations & registration forms
5. Planning programmes
6. Managing setup and breakdown
7. On the day
8. Checklists
9. 20 décor ideas
10. Great theme parties that work year round
The second and third in the series, ‘Organising in-house
events’ and ‘Getting more from your events’,
will be held on 23 and 24 October. The entire series will be repeated later
this year and begin again next year from late January.
With each Learn with Litha training course, delegates will
receive a certificate and handbook. Participants who attend five courses will
be given the ‘Conference & Events Management Textbook’, published earlier
this year by the course facilitator, Gwen Watkins, a Certified Meeting
Professional (CMP®).
Catch the Early Bird price of R3550 by booking and paying by
7 October 2013. Normal price is R3950.
As there is limited space, book now and call Kim Bateman on
+27 (0)11 477 2082 / +27 (0 11 484 7663 or email kim@lithacommunications.co.za.
Monday, 2 September 2013
Annual reports need flow not structure
Creativity, storytelling and design in an annual report are
essential requirements if one wants readers to be engaged in the organisation’s
activities for the past year and not be put off by dense chunks of numbered text.
This is particularly true of government departments that need to involve their
stakeholders in the processes and potential of various projects and capture
their imagination, buy in and support.
This requires much more than just design. The initial step
is to take the data needed and convert it into prose. Too often, each
department produces copy with extensive numbering that looks more like a
lawyer’s contract than a story about the successes and setbacks of the year.
If one was describing the satisfaction gained from a
successful delivery of services to a colleague or interested party, one would
relate it as a tale – one would not use lists and numbers but rather speak of
the difficulties surmounted, the excitement of well-executed projects and
programmes and the look on people’s faces as they received benefits.
Even obstacles can be instructive, by providing valuable
lessons learned for the forthcoming year and offering an opportunity to
mitigate the circumstances by outlining new preventative measures.
Do more than outline the organisation’s mission, vision and
values – show how committed staff members, executives and all who play a part
in the department deliver them. An annual report is part of the organisation’s
human talent recruitment programme – potential employees, directors or
shareholders can be motivated and excited by this information and long to participate
in its efforts.
Designing interest
Photographs are an essential in an annual report but are
often simply large, static photos of executives, which again fail to capture
the readers’ interest. One group photo of the executives/board should be
sufficient. Let the rest intensely capture the mood of the report.
During this next year, start capturing photos of executives
actively participating in events and recipients of the organisation’s projects
and programmes. With a large library of such photos, the choice for annual
reports can widen to incorporate vivid images of the board, executives and key
staff members actively engaged in service delivery. Team these up with captivating
captions, not “the Minister/CEO.”
If single or group images of the board/executives are
required, ensure that a professional photographer comes in early in the year
and shoots the photos with the correct lighting and background. If necessary,
use a consultant to advise on the kind of makeup, styling and clothes that are
used in television studios to produce attractive photographic effects. Low-level
cellphone images do not translate well into high gloss printing and rushed
photos detract from professionalism of the design.
Figures, while essential for the financial aspects of the
report, should be used sparingly in other parts of the report. Graphs, pie
charts and flow charts are visually more appealing and easier to read and
comprehend. However, if one is supplying these as locked images to the
editorial and design team, ensure that they have been spellchecked, as locked
images cannot be corrected.
Bullet points serve to break up long lists and highlight
certain sections – however, they are not used with punctuation but appear as
single lines. If there is more than one sentence per point, rewrite it to
achieve one idea per point.
Headings and crossheads create interest on a page and, used
with white space, create a pleasing aspect to the reader, albeit subliminal.
Extensive use of capital letters, unless referring to a legal entity should be
avoided, as they break the reader’s concentration and flow.
Editing – more than
proofreading
Though clients ask for proofreading services, what is
usually required is editing, which is ‘the making revisions to and suggestions
about the content of a document, focusing on improving the accuracy of
language, flow and overall readability, as well as checking for grammar and
spelling’.
With multiple authors, there are often inconsistencies in
the document between US English and South African English in the use of such
words as organization vs organisation or program vs programme. There can also
be changes in style, where one department uses the third person and another
favours first person.
Here is where the use of a highly experienced editor is so
essential; the editor reads the entire document, gets the flavour of the house
style, the underlying tone of the document and the visual effects of the
messages and ensures this continuity throughout the report.
Perfection requires
time
With all of the above however, sufficient preparation time
is an essential. Even before the financial year-end is reached, selected
writers should be selected within the company to begin collating data. Despite
the late inclusion of the final financial figures and auditor’s reports, it is
possible to create the bulk of the report within weeks of the year-end, based
on quarterly reports, media interchanges, progress reports and events. However,
convert Excel spreadsheets containing key performance indicators into more
readable prose, as readers find table a strain on the eyes and tend to overlook
or skim through them, which means vital messages may be lost.
Once collected and assembled, the external editor can
assemble this into a readable chronicle of the year’s high and lows, ready for
the first draft, usually produced as a Word document for ease of reading and
proofing. The designer, in the meantime, can create the design shell into which
the text will be inserted. Once the text is adjusted, rewritten and signed off,
it is proof read and then inserted into the design for the first PDF proof,
which creates the look and feel of the final report. The client can then view
the first text-correct design, suggest any possible changes and the final copy
can be produced for printing.
Annual reports are not only legal documents but can be powerful
marketing and fundraising tools.
Litha Communications offers design, editing, proofing and
printing services for annual reports, newsletters, brochures and any marketing
communication.Annual reports need flow not structure
Tuesday, 9 October 2012
Greening an event
For event organisers it is sometimes difficult to green an
event, as so many of the factors are outside your control, such as guest’s
carbon footprint in getting to the venue, the venue’s use of electricity and
water and a lack of alternative transport modes in South Africa.
One way to offset the probable carbon footprint, is to team
up with such organisations as Trees for Africa, Wildlands Conservation Trust, Earth
Patrol, Climate Africa etc.
Here are some more steps you can take that will add to the
overall ‘greening’ of an event and include the three Rs – reduce, reuse,
recycle.
Accommodation and
activities
Consult your local authority about accommodation and
activities that promote green practices. Most cities can offer new ideas for guests
that promote the environment and add to leisure pleasure.
Venue
·
Give preference to venues with a sound
environmental policy
·
Work with the venue to ensure lights and air
conditioning are switched off when not in use
·
Consider venues that use as much natural light
and natural ventilation as possible
·
Ask for jugs of water with slices of lemon for
delegates – South African tap water is perfectly drinkable and bottled water is
a waste of natural resources, energy and a pollutant
·
Use local, in season food to support the economy
and reduce transport
·
Select fish from sustainable fish supplies
·
Avoid unnecessary packaging and plastic bags
·
Where possible use bulk dispensers for sugar,
salt, condiments and sauces.
·
Avoid individually wrapped sweets
·
Try to reduce the food wastage – is a
three-course meal necessary at lunchtime?
·
If plastic and paper waste are generated, ensure
the venue supplies separate bins for delegates to be active recyclers
·
Try using ‘living’ décor such as moss, stones
and succulent plants. Send your decorations home with your guests at the end of
the event or reuse them for another event
Printed material and
information
·
Use new media and electronic technology to
reduce paper use – SMS seating and registration details
·
Use electronic registration and market
electronically via website and email
·
Collect and reuse name badges
·
Produce all relevant information, presentations,
papers and web links via electronic media
·
If you do have to print – use recycled paper and
print on both sides of the paper
·
Consider requesting guests to bring their own
pens and notepads (most have notepads leftover from other events)
Finally, include the greening message at some stage in the
proceedings to remind your guests how fragile the ecosystem is and how all can
assist in greening the planet.
Our commitment
Litha Communications is a member of the Event Greening Forum
and our CEO, Andile Ncontsa, is a board member of the forum.
We seek to offset the carbon footprint of our operations and
take care to conduct our business in an environmentally responsible way. We
offer our clients an opportunity to do the same by contributing a tree for
every delegate that attends our events.
For this purpose, our NGO partner of choice is the Wildlands
Conservation Trust. The Trust is working to conserve our region’s biodiversity
through the development and facilitation of innovative solutions, which take
into account the unique biodiversity assets of South Africa while sustainably
meeting the socio-economic needs of current and future generations. Most
importantly, they offer marginalised youth and women, new skills in new green
industries that protect and preserve our heritage and the planet for future
generations to come. For more information, go to www.wildlands.co.za.
We also contribute our time, talent and materials to
Waste2Wow, a job creation design and manufacturing studio that recycles
advertising banners and billboards, turning trash into creative and desirable
eco-friendly “wow” items - www.waste2wow.co.za.
We believe that enriching society and preserving our planet
for future generations is not an option or a nice thing to do - it is a matter
of necessity
Subscribe to:
Posts (Atom)